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Privacy Policy
Your privacy is important to Interactive Systems Inc., hereto referred to as ISI. This statement discloses the information practices for the ISI web site, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.
Personal Information
In general, you can visit ISI on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you, you may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name, address or e-mail address, to correspond with you, to process an order, or to provide you with a subscription. You may give us a description of your education and work experience in connection with a job opening at ISI that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have his or her permission to do so.
Fulfilling Your Transaction Request
If you request something from an ISI web site, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of ISI, ISI 's Business Partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.
Marketing Use
The information you provide to ISI on the ISI web site may also be used by ISI and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.
ISI Human Resources (including recruitment)
In connection with a job application or inquiry, whether advertised on an ISI web site or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout ISI and its related entities for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.
Information Security and Quality
We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.
Supplementing Information
From time to time we may supplement information you give us via the ISI web site with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.
Use of Suppliers
In some cases ISI uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is ISI’s practice to require such suppliers to handle information in a manner consistent with ISI's policies.
Mergers and Acquisitions
Circumstances may arise where, whether for strategic or other business reasons, ISI decides to sell, buy, merge or otherwise reorganize businesses. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is ISI’s practice to seek appropriate protection for information in these types of transactions.
Cookies and Other Technologies
We sometimes collect non-identifiable information from visits to our web sites to help us provide better customer service. For example, we measure visitor activity on the ISI web site, but we do so in ways that keep the information non-identifiable. ISI or others on ISI's behalf may use this data to analyze trends and statistics and to help us provide better customer service. Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies. We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some ISI web site pages use cookies, sent by ISI or other technologies to better serve you when you return to the web site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some web sites may not work properly.
Service Quality Monitoring
Certain web transactions may also involve you calling us or our calling you. Please be aware that it is ISI's general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.
Disclosures Required By Law
Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.
Links to Non-ISI Web Sites
The ISI web site may contain links to other web sites. ISI is not responsible for the privacy practices or the content of those other web sites.
Notification of Changes
This privacy statement was last updated on June 8, 2009. A notice will be posted on our web site home page for 30 days whenever this privacy statement is changed in a material way.
Privacy Questions and Access
If you have a question about this statement, you can send an email to the ISI web site coordinator. The address for this is webdevelopment@isiservices.com. You can also contact us using the information below if you have a question about ISI's handling of your information.
Interactive Systems Inc.
2101 Gaither Road, Suite 175
Rockville, MD 20850
301-548-0500
This web site is maintained by Interactive Systems Inc.